Information We Collect
We may collect, record and retain general non-personally identifiable data about you when you become a User of our SaaS including but not limited to your IP address, the type of SaaS modules you use, and the amount of time spent using various SaaS modules (“Visitor Data”). Visitor Data is automatically collected when you access our SaaS with a web browser. We use Visitor Data to compile demographics, analyze trends and evaluate aggregate and individual statistical reports about our visitors and their uses. SuranceBay does not disclose information that identifies specific users or transactions in the process of collecting or analyzing Visitor Data, except as more specifically discussed in the Personal User Information section below.
INFORMATION PROVIDED BY YOU
You may provide to us certain non-public information that is personally identifiable to you as a user of our SaaS in order for us serve you and/or grant you access to certain SaaS features (“Personal Information” or “PI”). Examples of PI are your name, your social security number, your date of birth, and your driver’s license number. In addition, you may provide us with publicly available information such as your e-mail, address or your insurance license numbers.
How We Use Your Information
Corrections To Your Information
Our SaaS relies on the accurate entry of your information or pre-populate your information from third party sources, such as NIPR®or your Agency (if you are a producer). We urge you to verify the accuracy of your information and to update your data in the SaaS if something changes or if you believe it is incorrect or incomplete. Except for your last name, date of birth or your social security number, you may modify information in your account settings yourself or by asking your Agency for assistance. For changes with your last name, date of birth or social security number please contact your Agency.
What Happens If You Do Not Provide Your PI or Withdraw Consent
If you do not wish to provide your PI, or if you withdraw your consent to our use of your PI, we will not be able to establish or maintain your account and you will not be able to use SaaS that requires the use of your PI.
Withdrawal of Consent to Use of Your PI
SureLC™ SaaS is designed to use PI as part of the verification, validation, crosscheck of identity, licensing and contracting process. You consent to our use of your PI when you sign up to use our SaaS. You may terminate your account at any time, however, we will retain your PI in the archives in accordance with our retention and disposal policy listed below.
As a User, you may elect to contact us by sending us a question via e-mail, register for a service or webcast, request a call or otherwise communicate with us. We may use such information to communicate with you, enhance our operations, offer you additional products or services, and better meet user needs.
We may extract and aggregate information from Visitor Data, PI, Cookies, and other information collected, and use such Aggregate Data for internal and/or commercial purposes.
SuranceBay uses technologies such as cookies, scripts or tags. We may also use these technologies in analyzing trends, administering the SaaS, or tracking Visitor movement to gather user demographics. We may periodically receive aggregate reports based on the use of these technologies for purposes of evaluating and improving our SaaS and services.
IMPROVING OUR SaaS AND SERVICES
SuranceBay uses all information you provide to us in order to maintain and improve its SaaS and to enhance your experience.
DISCLOSURE REQUIRED BY LAW; PROTECTION OF SURANCEBAY
We will disclose your information, including Visitor Information and PI, whenever we, in our sole discretion, deem the disclosure to be necessary (a) to comply with a subpoena, applicable laws, or other legal processes; (b) to assist law enforcement officials or government enforcement agencies; (c) to investigate violations of or otherwise enforce our Terms, Policies, or Service Agreements; (d) to protect us from legal action or claims from third parties including you; and (e) to protect the legal rights, personal/real property, or personal safety of SuranceBay, our Users, employees, attorneys and/or affiliates.
SHARING INFORMATION WITH AFFILIATES AND OTHER THIRD PARTIES
TRANSFER & DISCLOSURE OF INFORMATION TO SUCCESSORS
SuranceBay will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. Depending on your server configuration, email to us may not be a secure communication method as it may be intercepted during transmission. As such, you should not communicate to us non-public information that you feel is sensitive or confidential. Please do not transmit by email to us sensitive information of a non-public nature, such as your bank account, credit card, or social security number information. If you contact us and provide your email address, we may choose to use it to send you emails, including emails with promotional information about SuranceBay’s services, unless you have opted out of receiving such information. You can change contact preferences at any time through your account.
PROTECTING YOUR CHILD’S PRIVACY
We want to protect your child’s privacy. Our SaaS is not intended for use by children. If you are a child, please do not use our SaaS. As a parent or legal guardian, if you believe your child is using our SaaS without your knowledge, please contact us and we will help you resolve the issue. Should we suspect that a child is using our SaaS we will delete the information as soon as possible and will not knowingly use or disclose it. We will not be liable for the misuse of our SaaS by children.
LINKS TO OTHER WEBSITES
Questions & Notices to SuranceBay
6501 Congress Ave, Suite 240
Boca Raton, FL 33487